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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniela Renovales R.

July 2, 2026

5  out of  5
rating by Daniela Renovales R.
"I appreciate how involved Protectors Insurance is in the Latino community. They take the time to educate people, answer questions in both English and Spanish, and truly care about helping families protect what matters most"
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Dena yebernetsky

June 19, 2026

5  out of  5
rating by Dena yebernetsky
"Paula helped out greatly!"
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Chuck Pipkin

June 6, 2026

5  out of  5
rating by Chuck Pipkin
"Great customer service at this agency"
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maddison dewitt

June 2, 2026

5  out of  5
rating by maddison dewitt
"Miesha was amazing. She was very thorough and took the time to make sure I got all the coverage I needed. ❤️"
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Holly Davis

May 27, 2026

1  out of  5
rating by Holly Davis
"Edit: Yes I signed the paperwork. I learned my lesson about reading what I'm signing. I did joke about reading what I'm signing during the initial 1 hour call, and I realize now why Miesha was silent. But I figured there was no way she would screw me over after my best friend recommended her to me because they were friends (silly me). The fact of the matter is that she sells life insurance. She snuck that policy in. It was deceitful. But I definitely learned a lesson. I just want other people to beware of your location sneaking in unwanted policies.

I'm changing my initial review from the first day I switched over... I have never had such horrible service from an insurance agency! At first, Miesha seemed really professional and easy-going. Miesha told me the day I switched over, to choose the 17th for a start date with statefarm, even though I called on the 10th, which actually wound up costing me way more with my previous insurance agency. But then I realized a couple of weeks in, that I was charged for life insurance, when all I called for was car and home insurance. We spoke on the phone for over 45 min and not once did we discuss life insurance. She even stated that I would see 2 separate charges for car and rental insurance. I noticed 3. I was also getting harrassed daily, hourly, by the life insurance people to complete my questionnaire for my application. I called them and they said I needed to call the location I say up insurance with to cancel the life insurance. I called the location on a Thursday, spoke to Brody, and he said he'd figure out what was going on and call me back. Didn't hear anything from him again. Then I called on Tuesday of the following week, spoke to a woman who sounded like she really hated her job. She assured me that she would have Miesha call me and get this straightened out. Never heard from her or Miesha. Then I called the following week and I think I spoke to the same woman, but she wouldn't allow me to speak to Miesha or the owner. I asked for a supervisor and she said that was Miesha. She assured me she would stop the upcoming payment and provide a refund. She, again, said that Miesha would call me. I NEVER heard from her. I finally received my refund via check in the mail, 3 weeks later. I'm not the type of person to complain, and if Miesha had simply called me right away and said something like, "oh I'm so sorry, I misunderstood you on the phone, I'll get this situated right away," then maybe I would have been a little bit okay. I've been with statefarm less than a month and I'm already looking for another insurance company. I'm about to cancel. BEWARE OF HIDDEN CHARGES."
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Chloe

May 27, 2026

5  out of  5
rating by Chloe
"I got to speak with Miesha. She is best agent i’ve ever spoken with. Literally the female version of Jake from state farm. I loved her energy and she made me optimistic during my times of stress. If there were more stars to give i’d do more than a 5."
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Allen Conley

May 26, 2026

5  out of  5
rating by Allen Conley
"Miesha is wonderful! There was no hassle or pressure. She made the process for a new auto and renters policy actually enjoyable."
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Gregory Linker

May 22, 2026

5  out of  5
rating by Gregory Linker
"Excellent service provided by Paula - - she was able to get a significant cost reduction on my existing home insurance policy."
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William Zwiener

May 21, 2026

5  out of  5
rating by William Zwiener
"Connor Harris and his staff, especially Paula Hernandez, are first class. I highly recommend this State Farm agency"
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Germ X Meza

May 7, 2026

5  out of  5
rating by Germ X Meza
"I had an amazing experience working with Maisha today for my car insurance quote. From the very beginning, she was incredibly professional, full of energy, and genuinely welcoming. She made the entire process smooth and stress-free, taking the time to explain everything clearly and helping me feel confident in the decisions being made.
What really stood out to me was her charisma and positive attitude. You can tell she truly enjoys helping people, and that made a huge difference in my experience. She was patient, attentive, and went above and beyond to make sure everything was handled properly and executed the same day.
It’s rare to come across someone who is not only knowledgeable and efficient, but also makes you feel valued as a customer. Maisha truly gave outstanding customer service, and I would highly recommend her to anyone looking for help with insurance. Thank you again for making this such a great experience!"
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M. Paz Cugniet

May 7, 2026

5  out of  5
rating by M. Paz Cugniet
"It was great talking to Miesha Gilmore today. She explained everything about my car insurance making sure I understood when I asked her questions. Wonderful experience."
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Janeen Coco

April 30, 2026

5  out of  5
rating by Janeen Coco
"Brody delivered an exceptional experience from start to finish. He explained every detail of my car insurance with clarity and precision, and his responsiveness was unmatched—every call and text was handled quickly and professionally. What’s typically a routine process felt seamless and surprisingly enjoyable. I have complete confidence in his expertise and will absolutely be working with him long-term. Highly recommend. Thank you, Brody.”"
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Pam Miller

April 24, 2026

5  out of  5
rating by Pam Miller
"When I first reached out to State Farm, BARRY was the first to contact me. In less than three hours, talking back-and-forth, Barry put together a wonderful insurance plan and bundle for us. And saved us hundreds of dollars. I can’t say enough about how professional and kind he and his staff are. With any questions or needs, they respond within a matter of minutes and have it taken care of. I am so happy I changed to State Farm as I had been hearing so many good things about them.
Recently, I sent a text to my daughter telling her the street I was on, so that she would know how soon I would be meeting up with her. Somehow, the voice memo thought I gave Barry’s name as a recipient. I was very impressed when soon after, Barry reached out to be sure I was OK and did not need anything. This was just another example of what a good agent and company State Farm is."
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Krystofer hernandez

April 22, 2026

5  out of  5
rating by Krystofer hernandez
"Miesha was amazing easy to talk to and straight to the point best experience I’ve had with insurance if there were 10 stars she would have got all 10"
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Martin Perez

April 21, 2026

5  out of  5
rating by Martin Perez
"This was the best customer service experience I could ask for couldn't be any happier with Miesha thank you!!"
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Doug Guan

April 16, 2026

5  out of  5
rating by Doug Guan
"Brody helped me with a competitive auto quote. He was super fast, took care of everything over text, and very helpful with my questions. Would recommend!"
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Kim s

March 17, 2026

5  out of  5
rating by Kim s
"Miesha was such a help to me. I am happy to be back with State Farm, & esp. with her as my agent. She was thoughtful & had complete explanations for all my questions. Thank you again Miesha!!"
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Tylyne Bryant

February 25, 2026

5  out of  5
rating by Tylyne Bryant
"I'm extremely grateful and appreciative of all the services that I have received over the past several years from this specific State Farm office. Everyone is professional, and kind. I have saved almost half of what I was paying from the previous insurance company, while having increased coverage. I received a call on my birthday which was truly lovely and a card for the holiday; which seems like a level of humanity and customer service from another time. Miesha has been the most amazing person to work with and is the main reason I have such great coverage and I trust that I'm getting the best possible options. She's extremely knowledgeable and has informed me of services that I didn't know even existed. Trust and insurance is almost taboo to say together positively during this time but I have experienced enough to know that I'm not using any of these words carelessly but with understanding and confidence because it's been tested and I have not been let down so far. I highly recommend working with this State Farm Office, call Miesha and Connor or anyone in this office. You'll receive quality services and support."
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Hayden Snyder

February 24, 2026

5  out of  5
rating by Hayden Snyder
"Connor and his team have been terrific to work with. They truly care about their clients and it shows in the customer experience!"
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Wendy Giselle

February 13, 2026

5  out of  5
rating by Wendy Giselle
"Miesha was absolutely amazing to work with! She was super friendly, fun to talk to, and made the whole insurance process feel easy and stress-free. She took the time to explain everything clearly, answered all of my questions, and was genuinely helpful from start to finish. You can tell she really cares about her clients!!! Highly recommend Miesha if you’re looking for someone knowledgeable and personable <3"
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Brian Hooks

February 13, 2026

5  out of  5
rating by Brian Hooks
"Connor was great with helping add on a vehicle to the plan. Made it easy and was super helpful"
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Cole Wilson

February 13, 2026

5  out of  5
rating by Cole Wilson
"Miesha was extremely helpful with getting everything set up. Her clear communication and genuine approach made the process very simple and straight forward. Grateful to have landed with such a great agent and solid team."
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Perla Cardenas

February 12, 2026

5  out of  5
rating by Perla Cardenas
"I had one of the most wonderful and beautiful experiences with Miesha she was everything a beautiful person would be she was so kind and funny and genuinely cared about her customers. She made something impossible… possible and I would recommend her to everyone and anyone. You need a low budget for car insurance she is your girl !! Thank you so much miesha 💗🤏🏼"
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Good Times

February 11, 2026

5  out of  5
rating by Good Times
"Conner made it painless. He listened to what I wanted and advised, but didn’t push me into unwanted options. I wish I would have switched to State Farm years ago."
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Cameron Austin

February 10, 2026

5  out of  5
rating by Cameron Austin
"Miesha provided excellent customer service and went the extra mile to make sure my needs were met. I highly recommend working with her!"